Help Center

Find answers to common questions or reach out to our support team.

Account & Profile

Setting up your profile, editing details, and managing your account.

  • How to create your DJ profile
  • Customizing your profile page
  • Changing your username
  • Deleting your account

Bookings & Inquiries

Managing incoming booking requests and your availability calendar.

  • How booking inquiries work
  • Setting your availability
  • Responding to promoters
  • Declining a booking request

Billing & Subscriptions

Plans, payments, invoices, and subscription management.

  • Upgrading your plan
  • Cancelling your subscription
  • Updating payment method
  • Requesting a refund

Privacy & Security

Keeping your account secure and understanding data privacy.

  • Enabling two-factor authentication
  • Changing your password
  • Exporting your data
  • Understanding our data practices

Frequently asked questions

How do I get started on bookea.dj?

Sign up for a free account, choose whether you are a DJ or an agency, and fill out your profile information. You can start receiving booking inquiries right away during your 14-day free trial.

Can I use bookea.dj for free?

Every new account includes a 14-day free trial of the DJ Individual plan. After the trial ends, you can choose a paid plan to continue using all features.

How do I upload my mixes?

Go to your dashboard, click "Mixes" in the sidebar, and use the upload button. You can upload MP3 or WAV files, or link to external platforms like SoundCloud and Mixcloud.

How do promoters find me?

Your profile is listed on the Explore page where promoters can browse by genre and location. You can also share your direct bookea.dj link on social media and in your email signature.

Still need help?

Our support team typically responds within 24 hours.